If you change your mind about an item purchased online, you have the right to return it within 14 days of receiving your order for a refund, in accordance with UK consumer rights.

To be eligible for a return:

• Items must be returned within 14 days of delivery.
• Items must be unused, unworn, and in the same condition as received.
• Original tags must remain attached where applicable.
• Items must be returned with any original packaging or accessories included.

Please take care when trying on garments, as we cannot accept returns of items that show signs of wear, damage, washing, alterations, or use.

Return postage costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a tracked service and keeping proof of postage, as we cannot accept responsibility for items lost in transit.

Many of our garments have had a previous life and are selected for their character, quality, and history. Natural signs of wear, fading, minor imperfections, or age-related marks will be described as accurately as possible and are considered part of the character of these items.

Because of their unique nature, some vintage and pre-owned pieces may have individual characteristics that cannot be replicated. Please review item descriptions and photographs carefully before purchasing.

Items that are accurately described and sold in their stated condition are not considered faulty due to normal wear consistent with their age and character.

If your item arrives faulty, damaged, or different from what you ordered, please contact us as soon as possible and within 30 days of receiving your order.

Where an item is found to be faulty, we will offer an appropriate remedy in line with your statutory rights, which may include a repair, replacement, or refund where

We are happy to offer exchanges where possible. Please contact us within 14 days of receiving your order to arrange an exchange.

As many of our pre-owned items are unique or one-of-a-kind, we cannot always guarantee that the same item will be available. If an exchange is not possible, we can offer a refund in accordance with this policy.

Once your return has been received and inspected, we will confirm whether it has been accepted. Approved refunds will be issued to the original payment method.

Refunds will include the original standard delivery charge where required by UK consumer law. Any upgraded delivery costs are non-refundable.

Please allow up to 14 days for your refund to be processed once your return has been approved, although your bank or payment provider may take additional time to show the funds.

Items marked as final sale, clearance, or sold with specific faults disclosed in the product description cannot be returned unless they are faulty or your statutory rights apply.